
Frequently Asked Questions
You can start your booking process by clicking the Enquire Now button located throughout our site. This button will direct you to a reservation form. Once you submit the form, our team will review your request, and if approved, you’ll receive an email with a link to finalize your booking.
The rental price includes the exclusive use of the villa, on-site amenities, daily housekeeping, and utilities such as water and electricity. Additional services like airport transfers or private catering can be arranged at an extra cost.
Yes, we have a minimum stay of two nights during low season and three nights during peak seasons or holidays.
Check-in is from 2:00 PM, and check-out is by 12:00 PM. Early check-in or late check-out may be accommodated based on availability.
Yes, we offer airport transfer services at an additional cost. Just provide your flight details, and we’ll arrange everything.
Absolutely! The villa is family-friendly, with spacious areas for children to play. We can also provide baby cots, high chairs, and other family essentials.
We love animals, but unfortunately pets are not allowed at the villa. Thank you for understanding.
Cancellations made at least 14 days before check-in will receive a full refund. Cancellations within 14 days of arrival will forfeit the deposit.
Yes, complimentary high-speed Wi-Fi is available throughout the villa.
Yes, we can arrange a private chef or catering to provide meals during your stay. Please inform us of any dietary preferences.
The Ilashe area offers beach outings, water sports, boat tours, and local excursions. Our team can assist with arranging these activities.
Yes, daily housekeeping services are included to ensure you enjoy a comfortable, carefree stay.
The villa is equipped with 24-hour security, secure perimeter fencing, and CCTV for guest safety and peace of mind.
We accept bank transfers, major credit/debit cards, and mobile payment options.
Yes, we welcome events like weddings, birthdays, and corporate retreats. Additional fees and terms may apply, so please contact us to discuss your plans.
Yes, we provide secure parking for guests.
To ensure a pleasant experience for all guests and neighbors, we ask that noise levels be kept reasonable, especially after 10:00 PM.
Smoking is not permitted indoors. However, guests are welcome to smoke in designated outdoor areas.
Our staff is available 24/7. You can reach us via the in-villa intercom or by calling our support line provided at check-in.
Once you submit your reservation form, our team will review it based on a range of factors. If your request is approved, you’ll receive an email with a secure link to complete your reservation. If, however, we cannot approve your request, you will receive a notification email explaining the decision.
After approval, follow the link provided in your email to secure your villa with payment and complete the reservation process.

